"Great communication!"
4.5
"Loved that Patty was ON it! She always responded even if she couldn’t talk then she responded."
4.0
"The experience was outstanding from beginning to end. I was also informed about where we were in the process and what the next steps would be. I have absolutely no complaints and would love to work with Patty again!"
5.0
"Made the process very easy. Anytime we had a question we got a response and help."
5.0
"Over all pleasant but would like to see documtation & communication can be simplified"
4.8
"You guys make everything fast and with amazing rates. So thank you very much for everything."
4.8
"Patty worked with us on a very late notice and made the experience very pleasant. Patty and her team took care of our new house purchaseand made it seamless so we could focus on other things. Definitely recommended"
5.0
"Excellent service. Patty is outstanding."
5.0
"You and your team were great to work with and were very diligent and accommodating in working through all the last minute changes we had. Thanks for all your help in seeing the process through from start to finish!"
5.0
"The front end of the process is awesome. the website is great. uploading documents was nice. Receiving emails from Patty as things progressed was awesome. It was the last day. We had been clear to close with congradulation email a week before and the very last couple days was unnecessary. I felt staff was struggling to understand documents. It was unnerving. If we could delete the last couple days it would have been 5 star. Patty is available at all times for anyone. She deserves 10 stars."
4.3
"Yes they got it done and communicated with client. My client was happy with everything."
5.0
"Patty was very thorough with our buyers to design a loan that met their needs. Certainly not a one size fits all lender. She was able to guide our clients into a perfect loan with competitive rates. I will refer her again!"
5.0
"Patty advised us to lock th einterest rates. Even if it costed me extra money initially, it was worth doing as interest rates have gone up at the time of closure. Patty's information videos on the different phases of mortgage process were quite helpful for both of us. Patty was always available to answer any questions promptly during the loan application and approval process. Kudos to Patty and her team. You guys rock!"
5.0
"No hassles and no surprises."
5.0
"Very efficient communication."
4.8
"Lots of communication, always knowing where we were in the process"
5.0
"Speed, communication, follow through, and attention to details."
5.0
"Patty is unrelenting in her pursuit of delivering the highest possible outcome for her buyers. She is always available, a great communicator and a great lender to partner with. She provided terms for my buyer that allowed us to stand out against the competition and get our offer accepted among multiple offers. Can't say enough great things about Patty!"
5.0
"If it can be done....Patty Newby can get it done!"
5.0
"Great Follow thru and it was the most painless mortgage I’ve ever gotten."
5.0
"Did a great job closing on time. We were repeatedly asked for documents we previously provided and uploaded to the system and dealing with like 5 people in the course of the loan funding was excessive. Had to follow up on questions in the last week about the final closing process etc, if we cc'd Patty in an email her staff removed her before replying but we only cc'd because previous non responsiveness."
3.5
"Patty was very responsive and knowledgeable with our needs. She was also able to get answers and responses from my builder that I was having difficulties getting answers and communications from. Such as approximate closing dates"
5.0
"Professional"
4.5
"The process was fast, easy to understand. The web portal and app were amazing! Uploading documents was a breeze."
5.0
"It was ok because the team worked really hard to close in a short period of time, which I very much appreciated. The parts about the service that were less than ideal. 1.) I was told I was being locked into a particular rate and I didn’t receive that rate 2.)I was told the company had a particular loan type for physician and it turns out that the company didn’t have it 3.) when I was asked why I wasn’t able to get the physician loan I was given a superfluous response and when I asked why I didn’t get the rate I was previously locked into- The response I received was that I better be lucky I got locked into the rate I received- so my early experience was less than idea. 4.) two days to closing,I asked for an update on where things are and if we would be able to close- I received a number of youtube videos that were not beneficial. Overall, I’m really happy with the turn around time, but the communication was poor."
3.0
"Everything was nice and smooth! Great supportive team!"
5.0
"Knowledge, options, communications, explanations, help with the listing agent."
5.0
"Great experience. Will definitely recommend Patty and her team again!!"
5.0
"Plenty of good communication and advised from Patty and the entire team. We are very grateful!!!! Thank You Patty!!!!"
5.0
"Customer Service"
5.0
"Patty 's team is working hard to help me getting the loan that I need. They are very helpful in giving advise to choose the right loan . I definitely recommend their services to others"
5.0
"Very professional and kind"
5.0
"Zach and Patty’s knowledge and responsiveness during the home buying process was impeccable. Their quickness in execution allowed us to make our offer as competitive as possible and beat out other buyers in this white-hot sellers’ market."
5.0
"Very effective team, always had answers and guidance for me! Would recommend to any friends and family that need mortgage services!"
5.0
"Everyone was very friendly and kind."
5.0
"Knowledgeable staff"
4.8
"Patty’s communication with us!"
5.0
"Extremely helpful and patient throughout a pretty in-depth process. Would absolutely do more business with the team."
5.0
"The staff was awesome and very helpful. Had an issue with one person but still had a great experience."
4.7
"Communication"
4.8
"I enjoyed the high level of communication and its frequency."
5.0
"Very professional and straightforword."
5.0
"Patty and her team were very supportive and responsive throughout the whole experience. They made the process easy and were quick to address any questions or concerns that we had along the way. We would definitely recommend her and her team to anyone needing their expertise."
5.0
"Great communication from your team. :)"
5.0
"Quick responses to questions."
5.0
"She kept my Team and my clients informed throughout the entire process."
5.0
"Great job!"
5.0
"The communication from Patty and her entire team was fantastic and high responsive. The process of collecting documents, uploading and clarifying what was requested, and knowing exactly where we were in the process made the purchase of our home very easy. This was our 6th home purchase and by far, the less stressful."
5.0
"The team is incredibly responsive, helpful, attentive, and friendly. They were quick to respond on any question that I had, and played a key role in helping us close on our dream property! They went the extra mile for me and my family and I can’t thank them enough!"
5.0
"Patty and her Thrive Mortgage Team are outstanding partners to have in the real estate world. She is true to her word and helps to put together a great package so we can win those offers! Thank you for your hard work and staying true to your word."
5.0
"Patty and her team go above and beyond to help us put together a great offer for my client's homes. We have quick approvals, great products, and quick closes that actually happen on time! Thank you so much for your hard work and support!"
5.0
"It was amazing, you all made everything so easy."
5.0
"Loved the accessibility to the team, especially on weekends and evenings. Appreciate Patty calling the listing agent to vouch for my clients. The transactions was super smooth with a clear to close days before closing. - Thank your!"
5.0
"Y’all made it so easy to buy a house. I really enjoyed the app feature of being able to upload my documents."
5.0
"The amount of hands in the transaction and the last minutes findings on multiple occasions made things more stressful than anticipated"
3.0
"A very long drawn out process due to Builder Delays, but closed on time once it was ready, and quick funding."
5.0
"The fast closing time, and your team being there whenever we had any questions, stellar performance for a 2 week close."
4.5
"Such energy! Patty was extremely prompt and a pleasure to work with."
5.0
"Your team was with us every step if the way."
5.0
"Patty, Was with us every step of the way and always checked in even through our family emergency situation she put us first before the house she is an amazing person!"
5.0
"Patty and her team had thorough communication every step of the way. Always available for any questions we had. Very friendly and knowledgeable."
5.0
"Everyone on the team was very helpful and quick to reply when i had questions of any sort"
5.0
"Had a couple emails go unanswered which lead to closing date confusion and information/documents that were not gotten on time."
3.8
"Everything was great. Two things I’d reccomend. 1. Having a chain email wasn’t very efficient I would have preferred to have it all uploaded to the portal. 2. Getting my CD one hour before the banks close the day before closing really stressed me out. If those were corrected it would have went from great to excellent."
5.0
"Easy, convenient, and Great communication"
5.0
"Patty was easily reached through calls or e-mail and offered great advice through the home buying experience. The best thing about it was the extended rate lock!"
5.0
"Excellent communication throughout the entire process!"
5.0
"They were more like my family. I knew they had my best interest at heart. I can’t thank them enough for helping me bring my dream home to life."
5.0
"We really appreciated the advice that we were given throughout the process. Patty always made us feel as though she was looking out for our best interests. This is a very unusual time to build/purchase a home and she went out of her way to make the process as easy and uncomplicated as she could!"
5.0
"The professionalism, and attention to detail."
5.0
"I had lots and lots of questions and Patty and her team answered every single one for me and not mention got me an unheard of interest rate thank you so much!"
5.0
"Communication"
5.0
"Patty and here team where beyond helpful and so easy to work with. They made refinancing so easy and painless. They are a great group of people to work with."
5.0
"Continual updates, explaining process and status of loan process. Our home builder, Pulte, had the highest praise for working with Patty - said it was amazing in coordination with our sales agent rep."
4.8
"Thank you thrive mortgage for helping me and my family in our first home"
5.0
"Helpful and friendly people who never gave up on us!"
4.7
"Great communication and service"
5.0
"Fantastic team of professionals! Everyone was great! Special thanks to Patty, Sean, and Mark, and Melanie! Very assessable and were timely on communications, call backs, and questions. I felt like the team worked 24/7 for our account."
5.0
"The experience was smooth and amazing due to the team. Everyone is so helpful and very professional in every way. The team as a whole is top notch. I want to give a shout out Melanie Villarreal for her patients, eagerness to make the experience delightful, knowledge of the process, and expertise."
5.0
"Love the app and the communication via email."
4.7
"Very kind & professional customer service."
4.8
"Communication was the key"
4.8
"Fast and respectful responses to inquiries. There are so many questions when buying a home and getting answers that make sense in a timely manner make a big difference. Patty and her team gave the perception that they stopped whatever they were doing to ensure our needs were met."
5.0
"Y'all were really helpful in getting everything done and reached out to the other realtor, helping us get our house!"
5.0
"Detailed information, quick responses, open and no hidden information"
5.0
"Whole process was fairly easy. Patty and her team found good loan options to meet my needs."
5.0
"Brian McClure hands down is the best!! Very knowledgeable, very understanding and his patience is awesome!"
4.8
"We are happy overall, but we did feel like our details/numbers kept gettin lost in the shuffle over the 2 months."
4.5
"Everything was just so straightforward and easy to complete! Great communication throughout the process. Thanks so much!"
5.0
"The entire process was very smooth. I got the right advice on every steps. The system to upload the documents and follow up on status was simple to use. Patty was available for consultation on weekends and odd hours when we needed her to make decisions. The entire team I interacted with Roshan, Mark and Sara were all very pleasant and full of important information.Above all the closing process was very fast, only 21 days, and they keep me informed every step of the way. I'll use them again!! Thanks Patty!!"
5.0
"The entire process was very smooth. I got the right advice on every steps. The system to upload the documents and follow up on status was simple to use. Patty was available for consultation on weekends and odd hours when we needed her to make decisions. The entire team I interacted with Roshan, Mark and Sara were all very pleasant and full of important information. Above all the closing process was very fast, only 21 days, and they keep me informed every step of the way. I'll use them again!!"
5.0
"Too many emails with faceless individuals."
2.3
"Did a great job communicating and very time sensitive. These are the attributes that can make or break your deal."
5.0
"File closed on time with no issues. Funded quickly at closing."
3.5
"This is my first home loan and Thrive helped me complete each step with patience and grace. Each person that contacted me was friendly, personable, and explained and answered any questions I had. I had many, many questions. I must have emailed, texted, or called a hundred times with a question or confusion. Thrive made a possibly very stressful process much less stressful. I would highly recommend any friends or family looking for a loan to use Thrive. Answered prayer!"
5.0
"Overall my experience was great as each individual I dealt with was more than helpful and extremely knowledgeable. That said, I did find that there were so many different people I was dealing with between Mortgage, Title, etc, that it seemed like information was not always shared among those that needed it. For me, that part got a bit confusing. Calling out Irma and Mark for going above and beyond! Thank you"
4.8
"Patty and her team have made everything really easy through the process. I'd highly recommend them."
5.0
"Thank you for pushing so hard for my clients! #TatyMarieSellsDFW"
5.0
"I loved the user friendly App that made it simple to upload documents from my phone or laptop. Zack was great to work with by listening to my goals, questions and working to make it happen. The entire team was amazing."
5.0
"Everyone at Thrive Mortgage was patient and always willing to answer questions concerning the process. Calls and concerns were always addressed in a timely manner. This is my second time to use Thrive Mortgage. I would definitely consider using them again if the need arises again."
4.7
"You helped me understand what was going on the entire process"
5.0
"Patty Newby was very helpful in putting our construction loan together. She is always very responsive to my many questions and keeps the process moving along. I would highly recommend Thrive Mortgage."
5.0
"Patty Newby helped us maneuver through the construction loan process, which was new for us. She was always available to answer all of our many questions. We’re extremely happy with the service we received, and would highly recommend Thrive Mortgage to anyone."
5.0
"Great job"
5.0
"When we built our home Thrive Mortgage assisted us with the loan. That experience was great!! When they contacted us informing us about the current interest rates there was no hesitation as we knew they would make the process so easy and smooth. We appreciate the timely responses and updates. It is always a pleasure doing business with them."
5.0
"Thrive is very good about keeping you in formed about every step of the loan process. Patty and team also will take the time out prior to starting the loan process to educate you on where the market is in regards to interest rates and advise you on the best option for you. Thanks Patty Newby!"
5.0
"Very impressed with the initial call from Patty introducing herself and her clients to me, the listing agent. The level of communication throughout the entire process was greatly appreciated and the closing was quick and easy. I will definitely recommend my future buyers to Patty, she was awesome!"
5.0
"Patty and her team offer Great Communication and Follow Up. Never leaves you wondering or guessing as to things They take the pressure of buying a house off of your back as they have your back!"
5.0
"The transparency, guidance, knowledgeable and friendly staff, and user friendly mobile app made this such a smooth process for my husband and I. Thank you to everyone at Thrive, but especially Patty Newby."
5.0
"Everyone from the LoanDesigner team was amazing and our closing went very quickly and smoothly. Special thanks to Patty for quickly responding to any questions we had."
5.0
"Very good job of helping someone whose income was affected by COVID get into position to purchase a home at the first possible opportunity. Closed on time and happy Buyers (and their agent)."
4.8
"Great communication and really fight for their clients!"
5.0
"TheLoanDesigner Team was a pleasure to work with!"
5.0
"Patty and her entire team were awesome from beginning to end. This is the third home we have purchased and absolutely the smoothest transaction yet! Patty was very thorough when explaining all our options and providing links with video to back it up. Patty and her team kept us updated on the status of our loan through the process as well. They were just great overall!"
5.0
"Very personal and friendly!! MORE that willing to get the job done right and super fast!!"
5.0
"Patty and her Team made the process a simple one by always being available to answer any question and transparent on the nuances other lenders may glaze over. Patty went out of her way to instill confidence in we as buyers and would recommend to any interested parties."
5.0
"I loved that I kept getting updates about my refi. That helped with the anxiety of this process. The team was always available to answer any questions or concerns I had. Shawn and Irma rock. Thank you."
5.0
"Patty Newby made me feel comfortable from her initial introduction. The team walked me through the numbers several times and was pleasantly professional every time. I had a few sellers tell me that Patty presented my family very well and as strong buyers. I believe that blessings come from above. I also believe that we would not have the our house without Patty Newby and the team helping us step by step. A big thank you again Team DeBerry"
5.0
"The Loan Designer Team was very thorough and attentive to our personal situation. They made the process simple and stress free! What a great team of experienced people to take us through this journey."
5.0
"Great experience and kept updated during the process. The team works fantastic together and made themselves available for all of my questions and concerns. I would highly recommend Thrive and team members in the future. Thanks you so much Patty, Irma, Christina and Mark."
5.0
"Patty and her team are the best partners your could ever ask for in this crazy real estate market. She even went to far as to call the listing agent personally to assure them about the buyer's qualifications and that small act sealed the deal. Of all the offers, Patty was the only lender who reached out pro-actively to the listing agent. She and her team are the best."
5.0
"Patty is always great!"
5.0
"Great people - Great process!"